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Power amp HVAC Divisional Service Manager

Location
Fort Mill, SC

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Fort Mill
South Carolina
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
JOB DESCRIPTION SUMMARY
This position will promote and maintain operational excellence as it relates to service department operations in the division, including, efficient and cost effective repairs to Sunbelt equipment, assisting field technicians in repair, and troubleshooting of existing fleet. The Power & HVAC Divisional Service Manager will be empowered to reduce the Unavailable fleet in the most cost effective means available. This will include all product lines in the Power & HVAC Division.
Position Responsibilities:
Assist field personnel with repair of Unavailable fleet
diesel generators and generator controllers
air cooled chillers
dehumidifiers
air conditioners
diesel air compressors
Work with Regional Service Managers to make sure each branch has the correct computer and communication cables to connect to all fleet
Work with OVP, RM and FM to assess current operational efficiencies with the Region’s Service Departments and identify areas of opportunity for improvement
Strategic leadership and direction of service operations and fleet acquisition
Responsible for proactive recruitment and development of technician workforce
Assist RM and PCM’s with Service Manager hiring decisions
Shop Management Basics – train new service managers/sf in basic service department operations
Training path development and technician level identification for all technicians
Develop/Implement operational and exception reporting designed at informing operational management of Product Support issues and areas requiring attention.
Assist the Fleet Group in the service/safety bulletin program including prompt notification, continual monitoring, and follow-up correspondence with manufacturers.
Assist Fleet Group in identifying manufacturers who are not able to meet established quality standards.
Assists Product Managers in resolving quality, safety, and claim disputes with vendors. Maintain a communication program to communicate and record product issues throughout organization and product vendors.
Part & Inventory management-setting and managing targeted parts inventories in conjunction with PC’s and overall division goals
Requirements:
Education & Experience:
Process design and organizational skills. Ability to create and develop new processes to make the Operations Support function of the company more efficient and effective.
Excellent communication skills.
Responsible for interacting with Sunbelt executive, regional, district, profit center and training personnel.
Responsible for interacting with outside vendor (technical, service, and sales) personnel
Good analytical ability to gather and interpret technical information and to develop, recommend, and implement solutions.
Exceptional organizational skills. Ability to make good decisions and manage several processes in a fast-paced environment.
Understanding and working knowledge of rental fleet application, performance capabilities, and mechanical concepts.
Knowledge of PC programs including Excel, Word, Access, Visio, etc.
Gear up for an exciting career!
Sunbelt Rentals is one of the largest equipment rental companies in North America. Backed by a national network, Sunbelt successfully services a variety of customers - from those in the commercial, residential, industrial, municipal, and specialized service industries, to weekend do-it-yourselfers. Sunbelt’s extensive fleet exceeds $4.0 billion and includes general construction equipment, industrial tools, pumps and power generation equipment, trench shoring, scaffolding, remediation & restoration equipment, and more.
Specialty Divisions and Market Segment Focus:
Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.
Climate Control Services
Industrial Services
Tools & Equipment
Oil & Gas Services
Pile Driving Services
Pump & Power Services
Scaffold Services
Remediation and Restoration
Flooring Solutions
Facility Maintenance
Sunbelt Safety & Training:
Central to our company’s policies and practices is our focus on the safety of our customers and employees. We offer comprehensive safety programs dedicated to scaffolding, aerial work platforms and forklifts. In addition, all Sunbelt employees undergo mandatory worker safety programs administered by location managers and those who operate company vehicles complete a safe driving program. Learn More
Why Work Here?
At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers. A career with Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!
We are proud to offer the following benefits:
Health Insurance
Dental/Vision coverage
401(k) plan
Paid Holidays and Paid Time Off
Tuition Reimbursement
And many more
Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran

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