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Home Repair and Weatherization Manager

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Chicago, IL

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Organization Overview Since 1982, LUCHA (Latin United Community Housing Association) has served thousands of moderate and low-income families with Affordable Housing Development, First-time Home Buyer Counseling, Foreclosure Prevention, Senior Home Repairs and Legal Assistance.  LUCHA owns and operates 153 units of affordable housing, with 45 more under development in the West Town, Humboldt Park and Logan Square Communities, and through its Freddie Mac Borrower Help Center counsels 8,000 families annually in Chicago and the Midwest region. LUCHA also partners with residents, community organizers, financial institutions and government agencies to maintain its $34 million in real estate assets and to advocate for greater affordable housing options in the region. Position Purpose: In support of its mission, LUCHA has provided home repairs and modifications for community low-income seniors and other households through the City of Chicago’s SARFS program and other state and privately-funded programs.  LUCHA’s success within the foregoing areas led to the organization’s recent award from the Weinberg Foundation to provide home repair and urban weatherization services to low-income seniors and other households. To this end, LUCHA will help low-income eligible residents/homeowners in targeted areas to save energy costs while increasing the accessibility and comfort of their homes, as well as supporting employment and entrepreneurship opportunities through contractors that will install low-cost weatherization materials.  The Home Repair and Weatherization Manager will play a crucial role in the facilitation of these goals. Job Role and Responsibilities The duties of the Home Repair and Weatherization Manager will include: Work with energy conservation specialists to help assess energy efficiency of homes and disseminate findings to homeowners. Plan, market, and conduct seminars on energy conservation, including the benefits of energy audits. Meet with block clubs, local elected officials and other area organizations to recruit program participants. Compile applications for weatherization and home repair programs. Counsel residents and homeowners on energy conservation measures and repairs/improvements to help them reduce their home energy consumption. Assist residents to conduct low-cost conservation repairs and practice energy conservation measures. Report on the impacts of energy conservation practices among program participants. Make referrals for energy audits, home improvement loans, and home energy conservation improvements; provide assistance, facilitation, and follow-up as needed. Ensure data entry of client files including client applications into LUCHA’s database. Compile scope of work and program requirements for bidding purposes. Coordinate bidding by multiple contractors and analyze and assist owner in contractor selection Represent owners by observing and reporting on contractor’s work Review and approve payment applications from contractors Maintain all client logs for program compliance purposes. Collect documents and schedules appointments as requested by clients. Answer phones and greet clients with professional and courteous tone. Direct internal and external clients to appropriate staff. Perform client intake to ensure that a file is complete before counseling session. Qualifications and Education Requirements Must be fluent in Spanish. Two years college required; Bachelor’s degree preferred. Minimum three years’ experience in nonprofit program management or general nonprofit work/outreach, construction management, or a related field. Familiarity with Home Modification and Urban Weatherization initiatives. Experience in public speaking. MS Office skills. Able to prioritize work and keep calm under pressure. Conscientious and detail oriented. Ability to work effectively in a team environment. Ability to represent LUCHA in a positive and professional manner at all times. Must demonstrate integrity and commitment to LUCHA’s mission and values. Residents of the target neighborhoods in and around Chicago are encouraged to apply.   Knowledge: City of Chicago CDBG Programs : Knowledge of City programs, offices, resources, applications processes, and public and private partnerships. Previous experience & On the Job Training. Software systems : Extensive knowledge of Microsoft Office Suite, accounting procedures and policies, financial management software and budgeting.  Previous experience. Economics, Finance and Accounting : Knowledge of general economic and accounting principles and practices.  Previous experience. Clerical: Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms and educational materials, and other office procedures and terminology. Previous experience. English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Previous experience. Spanish Language: Knowledge of the structure and content of the Spanish language including the meaning and spelling of words, rules of composition, and grammar. Previous experience.   Skills: Interpersonal : Highly-developed interpersonal, oral and written communication skills; excellent presentation skills.  Ability to communicate and actively listen at all levels with staff, Board of Directors and external relationships in a professional manner.  Previous experience. Management : Excellent management of relationships with staff, tax credit partners, government agencies, lending institutions and other LUCHA stakeholders.  Experience assisting a accounting department.  Previous experience. Complex Problem Solving : Identifying complex financial, real estate or community planning issues and reviewing related information to develop and evaluate options and implement solutions. Previous experience. Critical Thinking : Using logic, creative problem solving and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Previous experience. Judgment and Decision Making : Considering the relative costs and benefits of potential organizational actions; to choose the most appropriate course of action in collaboration with the Director of Building Development. Previous experience. Negotiation : Bringing others together to try to reconcile differences, whether strategic or tactical, community, organizational or departmental. Previous experience. Time Management : Managing one's own time and the time of others. Previous experience. Writing : Communicating effectively in writing as appropriate for the needs of the audience. Previous experience.   Abilities: Ethics : Genuine and deep-rooted ethical approach to all business, finance, interpersonal and mission-related matters.  Previous experience. Task Management : Ability to prioritize multiple and varied tasks within broad guidelines.  Previous experience.  Fluency of Ideas :  The ability to come up with a number of ideas about a topic, and the ability to inductively or deductively come about to solutions or resolutions. Previous experience. Mathematical Reasoning : The ability to choose the right mathematical methods or formulas to solve a problem. Previous experience. Problem Sensitivity : The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Previous experience. Written Comprehension and Expression : The ability to read and understand information and idea presented in writing; and the ability to communicate information and ideas in writing so that others understand. Previous experience.   Physical Requirements: This position regularly requires the incumbent to sit, stand, speak and operate a personal computer. Occasional walking and lifting up to 30 pounds. Accommodations may be made for individuals with disabilities who otherwise meet the position qualifications and requirements. Accommodations may be made for individuals with disabilities who otherwise meet the position qualifications and requirements.   Scope of Responsibility : Work with minimal direction.  Significant impact on development of LUCHA’s overall home repair and weatherization programs.  Supervises contractors. Regularly interacts with LUCHA team, including the Building Development Department and Marketing/Fundraising Department.   How to apply: Send Resume, Cover Letter, and three references via email only , with the subject line “Home Repair and Weatherization Manager” to:  Maria Galarza, Administrative Manager at mgalarza    Deadline for application: • Until the position is filled.   Potential start date: • March 15, 2018.

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