Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Danbury, CT
View more jobs in Connecticut

Job Details

HVAC Technical Support Representative

Company name
BELIMO Aircontrols USA, Inc.

Danbury, CT

Apply for this job

5 hit(s)  


Job Description:

Belimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems.  Actuators, control valves and sensors make up the company's core business.


The Technical Support Representative 1 is the primary contact between Belimo and our customers regarding technical questions, quotes, and application support.


The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.


The Technical Support Representative 1 is part of the Technical Support Team and reports to the Technical Support Team Leader.  This position bears full responsibility for all agreed upon goals and objectives.


Support customers with technical questions regarding Belimo product.  These can include: sizing, selection, troubleshooting, wiring, retro-fit solutions, and competitive cross references.

Process formal quotations and provide supporting technical documentation to customers.

Monitor and execute on information contained in the technical support communication mailboxes.

Receive direct technical correspondence from external customers and Belimo outside sales staff.  Provide timely responses and assist in closing out any action items from such communications.

May require data entry of customer purchase orders into the ERP system.  Order receipt can come in the form of e-mail, fax, or phone.

Provide same day order confirmations and clarify order discrepancies.

Processes return material authorizations on specific products, credits/debits, and answering customer questions.

May need to process expedite requests (red orders or overnight shipments).


Associates Degree in a technical discipline or an applicable business program certification

At least 2 years of experience supporting a technical product, preferable an electro-mechanical device.

A background in supporting manufacturing processes or technical products is required.

HVAC background considered a plus.

Proficient typing skills with high level of accuracy.

Ability to interpret complex business documents including customer purchase orders.

Ability to professionally communicate with customers both verbally and in writing.

Proficient use of personal computer, fax machine, and other supporting business equipment is a must.

High comfort level on use of the Microsoft Suite of products (Outlook, Word, and Excel).

Experience with Microsoft Lync a plus.

High degree of time management and organization required.

Must have excellent interpersonal skills and maintain both a proactive and positive attitude.

This is a desk-intensive position with scheduled breaks.  Required hours are 8:30 AM to 5:00 PM Monday through Friday.  Scheduled overtime may be required.

We offer competitive salary & an excellent benefits package including performance bonus & an outstanding 401K Plan. Belimo is an Equal Opportunity Employer.

Company info

BELIMO Aircontrols USA, Inc.

Company Profile

Similar Jobs:
Belimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems.  Actuators, control valves and sensors make up the company's core busi...
Operating Engineer
location Bethel, CT
Operating Engineer Currently, we are seeking an Operating Engineer to join our Corporate Solutions team in Bethel, CT. The successful candidate will have a State of CT H.V.A.C Trade License. This position will be responsible for e...
I like the volume of jobs on EmploymentCrossing. The quality of jobs is also good. Plus, they get refreshed very often. Great work!
Roberto D - Seattle, WA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HVACCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HVACCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 HVACCrossing - All rights reserved. 169