Johnson Controls, Inc.
Capitol Heights, MD, United States
Hvac, Customer Service, Bluecollar
HVAC TB Controls Tech','WD30063411030','!*!
What you will do
Under general supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of HVAC Automation Systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. Mentors mechanical technicians on building automation activities. Properly completes required project and service documentation.
How you will do it
Diagnoses and repairs complex electronic control system malfunction's requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
Provides sketches of field changes and discrepancies for engineering corrections and drawings.
Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs. Promotes the sale of add-on work.
Manages assigned work to meet professional execution, of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner.
Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites.
May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required. Mentors and trains mechanical workforce on building automation systems. Provides support to the mechanical staff on non-complex, non-critical equipment.
Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists.
Conducts extensive self study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.','!*!
What we look for
Basic computer skills required.
Mechanical aptitude required.
Good communication skills required.
Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner.
Ability to explain technical information to technical and non-technical people.
Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or five years’ experience in servicing electronic and/or mechanical systems in the HVAC industry preferred.
Low voltage electrical experience preferred.
Strong customer service experience preferred.
Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site.
PC experience required and the ability to program HVAC related software.
What else you’ll getSupportive team environment, flexible schedule, mobile device, laptop, company vehicle. Add to that a competitive salary, best in class benefits package that starts on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.','Field Operations','US-MD-Capitol Heights','','Bldg Technologies & Solutions','Non-exempt','Non-exempt','HVAC TB Controls Tech
Johnson Controls, Inc.
Website : http://www.johnsoncontrols.com
Johnson Controls, Inc. is engaged in building efficiency, automotive experience, and power solutions businesses worldwide. Its Building Efficiency segment designs, produces, markets, and installs integrated heating, ventilating, and air conditioning systems, as well as building management systems, controls, and security and mechanical equipment. This segment also provides technical services, energy management consulting, and operations of real estate portfolios for the non-residential buildings market. In addition, this segment offers residential air conditioning and heating systems, and industrial refrigeration products. The companys Automotive Experience segment designs and manufactures interior products and systems for passenger cars and light trucks, including vans, pick-up trucks, and sport/crossover utility vehicles serving original equipment manufacturers. This segment offers seating systems and components; cockpit systems consisting of instrument panels and clusters, information displays, and body controllers; overhead systems, such as headliners and electronic convenience features; floor consoles; and door systems. The companys Power Solutions segment produces lead-acid automotive batteries, as well as offers absorbent glass mat and lithium-ion battery technologies for hybrid and electric vehicles. It serves automotive original equipment manufacturers and the general vehicle battery aftermarket. The company was formerly known as Johnson Electric Service Company and changed its name to Johnson Controls, Inc. in 1974. Johnson Controls, Inc. was founded in 1885 and is headquartered in Milwaukee, Wisconsin.