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Job Details

Professional Service Technician HVAC

Company name
Hussmann International, Inc.

Davenport, IA

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Successfully responds to complex customer requests and attend unsolved customer issues with prior service Heating, Ventilation, and Air Conditioning related equipment (HVAC). Operates independently with a minimum of direct supervision. Develops first line customer relations, and identifies potentials sales opportunities. Demonstrates higher degree of technical competency in HVAC by maintaining the Hussmann HVAC Service Specialist Certification and upgrading EPA Certification to Universal Type. Additionally, NATE Certification may be required at this level. Demonstrates ability to properly solve customer complex request in HVAC and to successfully attend to unsolved customer issues. Knowledgeable of specialized trade specific tools and their use. Engages a higher degree of customer relations. Stays current in the latest trade trends development in HVAC equipment. Knowledgeable and able to resolve warranty issues Sufficient system knowledge to match customer needs with potential sales opportunities. Manage truck inventory. Orders, receives, bills out and maintains parts responsibly with a minimum of waste. Manages assigned vehicle within all company guidelines. Maintains a clean vehicle, performs required maintenance on time. Understands work efficiencies direct relationship to company profitability. Completes necessary documents and electronic communication in a thorough, accurate and timely manner. Demonstrate the ability to utilize hand-held device to complete necessary paperwork and invoicing requirements. Demonstrates an understanding and adherence to all safety policies and procedures. Maintain current knowledge of Hussmann new product developments, service bulletins and issues. Required Education: High School Preferred Education: Trade School 5 years\u2019 experience Additional Information: Must have a valid state drivers license and a good driving record. Physically able to climb ladders, work at high elevations and lift objects up to fifty pounds. Excellent written and verbal communication skills. Minimum of 5 year of experience. Required ability to work nights and\/or weekends. Computer Knowledge. CERTI-TECH Profesional HVAC Certification EPA Section 608 Universal Certification NATE Certification (Where Appropriate)

Company info

Hussmann International, Inc.
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Company Profile
Hussmann is more than a world-class manufacturer of quality display cases and refrigeration systems. We create innovative solutions and value-added benefits that improve your financial results. Our mission is to positively impact the lives of consumers by transforming the future of food retailing. Since 1906, Hussmann has provided innovative products, services and solutions for preserving and merchandising fresh foods. It is recognized throughout the world as a leader in manufacturing, selling, installing, and servicing display equipment and refrigeration systems for customers in the retail food industry. It also provides a variety of services to help food retailers become more efficient and effective. Hussmann serves several key markets, including supermarkets, mass merchants, convenience stores, drug stores, dollar and discount stores, and foodservice operations.

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