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Job Details

Field Service Technician

Memphis, TN

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Field Service Technician','1800006P','!*!
**MEMBERS ONLY**SIGN UP NOW***. is a high performance company with emphasis on teamwork and employee care. Steeped in tradition as rich as our coffee, we pride ourselves on our commitment to providing exceptional products, services, and solutions for our customers. Focused on growth, our company is looking for exceptional individuals who share our values and our vision of being the best coffee company in America.


We are searching for a Field Service Technician to repair, maintain, install and remove brewing and serving equipment according to established company policies, procedures and standards.

Duties and Responsibilities

With assistance from the Warehouse Manager or Field Service Supervisor, prioritizes and schedules service calls and installation/pick-up of equipment. Drives company vehicle to customer site to perform required tasks.
With direction from customer and/or route salesperson, identifies proper placement of equipment. Installs or removes equipment, utilizing plumbing and electrical skills where applicable.
Observes mechanical devices in operation and utilizes proper troubleshooting techniques to locate causes of trouble.
Dismantles devices to gain access to and remove defective parts.
Examines form and texture of parts to detect imperfections.
Adjusts functional parts of devices and control instruments
Repairs or replaces defective parts.   Installs special functional and structural parts in devices. Lubricates and cleans parts.
Starts devices to test their performance.
Perform preventive maintenance on devices
Initiates internal purchase order for parts and machines.
Responsible for maintenance of assigned vehicle, including but not limited to cleanliness, inspections, scheduled maintenance, etc.
Responsible for managing parts inventory.
Responsible for proper opening and closing of work orders, invoicing non-serialized equipment, issuing parts and placement and pick-up of café equipment utilizing a handheld computer device.
Maintains bin of labeled defective parts and maintains warranty eligibility
In the absence of a manager, investigates and reports damages caused by company owned equipment to customer property
Completes bench work orders as directed by supervisor.
Inspects used parts to determine changes in dimensional requirements.




High school diploma or equivalent required
Three to five years related experience in HVAC, electrical, or small appliance repair
Familiarity with electrical and mechanical fundamentals, required
Must be at least 21 years of age
Must have an acceptable driving record
Valid driver’s license; A Commercial Driver’s License (CDL) may be required.
Knowledge of Microsoft Office Products Word Processing software
Utilization of a handheld computer device is preferred
Knowledge of SAP a plus.
Daily local travel in company vehicle; Limited or occasional overnight travel



We offer a competitive salary and benefits package including health/dental/vision/life insurance, 401(k), short- and long-term disability, paid time off, employee assistance program, credit union, and educational assistance.

**MEMBERS ONLY**SIGN UP NOW***., LLC is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.
 ','United States-Tennessee-Memphis','','','','','','Sales Operations','Full-time','Field Service Technician

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